1. Free Cancellation
   Guests may cancel free of charge up to 24 hours before the scheduled tour start time.
2. Late Cancellation
   Cancellations made less than 24 hours before the tour are non-refundable.
3. No-Show
   Failure to attend the scheduled tour without prior notice will result in 100% cancellation fee.
4. Weather Conditions
   Tours operate in most weather conditions.
   In case of extreme weather or unsafe circumstances, we may:
   ● Reschedule the tour, or

● Provide a full refund

5. Operator Cancellation
   If we cancel due to:
   ● Mechanical issues

● Safety concerns

● Force majeure

● Government restrictions

Guests will receive either:
● A full refund, or

● An alternative date option

Refunds are processed within 5–10 business days.