Privacy Policy

1. Data Controller

Lisbon Tuk Tuk Guide
 Business Address: Praça Paiva Couceiro 6 , 1170-008 Lisbon
 NIF: [Insert Tax Number]
 Email: lisbontuktukguide@gmail.com
 Phone: +351 920 762 903

We act as the Data Controller under the General Data Protection Regulation (GDPR) (EU) 2016/679.

2. Personal Data We Collect

We may collect:

  • Full name
  • Email address
  • Phone number
  • Billing information
  • Hotel or pick-up location
  • Booking details
  • IP address (via website analytics)

3. Legal Basis for Processing

We process personal data based on:

4. Purpose of Data Use

Your data is used to:

  • Confirm and manage reservations
  • Communicate tour details
  • Process payments securely
  • Comply with legal tax requirements
  • Improve website performance

We do not sell or rent personal data to third parties.

5. Data Retention

Personal data is retained:

  • For accounting purposes as required by Portuguese law

  • For operational purposes for a limited time

  • Until deletion is requested where legally permitted

6. Third-Party Services

We may use secure third-party providers for:

  • Payment processing

  • Website hosting

  • Analytics

  • Booking platforms

These providers comply with GDPR or equivalent data protection standards.

7. Your Rights Under GDPR

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (“Right to be Forgotten”)
  • Restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at: [Insert Email]

8. Cookies

Our website may use cookies for:

  • Performance analytics
  • User experience improvement
  • Marketing tracking (if applicable)

Users may disable cookies via browser settings.